Privacy Policy 2025

 

Privacy Policy

This Privacy Policy explains how HNOManor.com (“we”, “our”, “us”, or “the Site”) collects, uses, and shares your personal information when you visit, interact with, or make a purchase from our website.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
For the purposes of this Privacy Policy, “Personal Information” means any information that can uniquely identify an individual.

Device Information

  • Examples collected: browser type/version, IP address, time zone, cookie data, pages/products viewed, search terms, and interactions with the Site.

  • Purpose: to display the Site correctly, improve user experience, and analyze site usage.

  • Source: collected automatically using cookies, log files, tags, pixels, and similar technologies.

  • Disclosure: shared with Shopify and select analytics/service providers.

Order Information

  • Examples collected: name, billing/shipping address, payment information, email address, phone number.

  • Purpose: to process and fulfill your order, arrange shipping, send confirmations, communicate with you, screen orders for fraud, and (when applicable) send marketing you’ve opted into.

  • Source: collected directly from you during checkout.

  • Disclosure: shared with Shopify, payment processors, and shipping/fulfillment partners.

Customer Support Information

  • Examples collected: name, email, order history, and any details provided in your message.

  • Purpose: to provide assistance and resolve inquiries.

  • Source: collected directly from you.

  • Disclosure: shared with relevant support tools or partners as needed.

2. Minors

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request removal.

3. Sharing Personal Information

We share your information with trusted third-party service providers who help us operate our business and fulfill orders. For example:

  • Shopify powers our online store. Learn more here: Shopify Privacy Policy

  • Payment processors & shipping carriers to complete transactions and deliver your order.

  • We may also share information to comply with laws, respond to lawful requests, or protect our rights.

4. Using Personal Information

We use your Personal Information to:

  • Offer and sell products

  • Process payments

  • Ship and fulfill orders

  • Communicate with you

  • Send marketing emails or SMS (if opted in)

  • Improve our Site and services

5. Retention

We keep your Personal Information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your information at any time.

6. Your Rights

If you are a resident of the EEA (GDPR):

  • Access the Personal Information we hold about you.

  • Request correction, updates, or deletion.

  • Request data portability.

If you are a resident of California (CCPA):

  • Know what Personal Information we have collected and how it’s used.

  • Request deletion of your Personal Information.

  • Opt-out of the sale of your Personal Information (we do not sell Personal Information).

To exercise these rights, contact us at info@hnomanor.com.

7. Cookies

We use cookies to improve your browsing experience and understand site usage. Cookies may store login info, shopping cart contents, and preferences. You can disable cookies in your browser settings, but this may affect site functionality.

8. Do Not Track

We do not alter our data collection practices when a Do Not Track signal is detected due to the lack of industry consensus on responding to such signals.

9. Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The “Last Updated” date at the bottom will indicate the latest revision.

10. Contact

For more information about our privacy practices, or if you have questions or complaints, please contact us:

info@hnomanor.com